PHI PLDT Inc.

Margins & Returns

PLDT Inc., a major provider of telecommunications and digital services across the Philippines, is headquartered in Makati City. The company organizes its extensive operations into three main divisions: Wireless, Fixed Line, and Other services. Under its Wireless segment, PLDT delivers mobile communication services, high-speed internet, and related support, including satellite-based information and messaging. It also retails Wi-Fi access devices, mobile phones, tablets, data routers, and various accessories. The Fixed Line division offers traditional fixed-line telecommunications, alongside comprehensive business infrastructure and solutions. This includes advanced data processing and analytics, IT infrastructure for internet-based services, e-commerce, customer relationship management (CRM), and other IT-related offerings. The company's diverse activities also encompass managed IT outsourcing, internet-based procurement, IT consulting, professional services, bills printing, and even air transportation services. It further distributes Filipino content and channels, manages full-service customer loyalty programs, and provides domestic leased lines and alternative messaging platforms, including over-the-top (OTT) services and social media applications. As of December 31, 2021, PLDT boasted a significant customer base, with over 71.2 million mobile broadband subscribers, approximately 3.6 million fixed-line subscribers, and 2.8 million fixed broadband subscribers. Established in 1928 as Philippine Long Distance Telephone Company, the company officially adopted its current name, PLDT Inc., in July 2016.