G Genpact Limited

Margins & Returns

Genpact Limited (G) is a global professional services firm specializing in business process management and information technology solutions. The company extends its offerings across diverse geographies, including India, the wider Asian market, North and Latin America, and Europe. Its operations are structured around three primary industry segments: Banking, Capital Markets, and Insurance; Consumer Goods, Retail, Life Sciences, and Healthcare; and High Technology, Manufacturing, and Services. Genpact provides a range of strategic advisory services, such as financial counsel for Chief Financial Officers and extensive environmental, social, and governance (ESG) support. These ESG services cover critical areas like data management, carbon footprint accounting, human rights assessments, sustainability due diligence, and comprehensive ESG reporting. Its financial and accounting (F&A) service portfolio is robust, encompassing: Accounts Payable: From efficient document handling and invoice processing to approval and resolution management, and travel and expense administration. Invoice-to-Cash: Managing customer master data, credit and contract oversight, order fulfillment, billing, collections, and dispute resolution. Record-to-Report: Core accounting functions, treasury operations, tax compliance, product cost analysis, and crucial closing and reporting activities. Financial Planning and Analysis: Delivering budgeting, forecasting, and business performance reporting. Enterprise Risk and Compliance: Addressing operational risks and establishing control frameworks. Additionally, Genpact offers expert supply chain consulting and after-sales support. Its sourcing and procurement services are comprehensive, including strategic direct and indirect sourcing, category management, spend analytics, procurement operations, and master data management. The company also supports sales and commercial functions through campaign and order management, dispute resolution, lead generation, pricing optimization, and promotion strategies. In the realm of information technology, Genpact delivers end-user computing support, infrastructure management, application production support, and database management. It further drives organizational change through its transformation services, which integrate digital solutions, specialized consulting, and advanced analytics capabilities. Founded in 1997, Genpact Limited is headquartered in Hamilton, Bermuda.