CRD-A Crawford & Company

Margins & Returns

Crawford & Company operates as a global provider of claims and outsourcing services, catering to insurance carriers, brokers, and corporate clients across the United States, the United Kingdom, Europe, Canada, Australia, and various other international regions. Its Crawford Loss Adjusting division delivers claims handling services to insurance providers and self-insured entities, covering a range of risks including property damage, public liability, automotive incidents, and marine losses. The Crawford TPA Solutions segment specializes in comprehensive claims and risk management for corporations, whether they are self-insured or commercially insured. This includes remote claim adjudication, detailed claim evaluations, initial incident reporting for claimants, and strategies for loss mitigation and providing relevant risk information. Additionally, this division oversees dedicated funds for claim disbursements. Its third-party administration services also encompass specialized areas such as workers' compensation, auto and general liability, disability and absence management, medical management, and accident and health products. Furthermore, the company's Crawford Platform Solutions division facilitates insurance-related services through its proprietary channels, such as Contractor Connection and Networks. This segment is equipped to handle significant losses arising from both natural catastrophes (e.g., fires, hailstorms, hurricanes, earthquakes, floods) and man-made disasters (e.g., oil spills, chemical releases). It offers client-focused solutions for a wide spectrum of claim complexities, from routine, high-frequency incidents to extensive, intricate repair projects. The segment also provides outsourced contractor management to both individual and commercial insurance carriers, as well as directly to end consumers. Founded in 1941, Crawford & Company is headquartered in Atlanta, Georgia.